EASTERN & SOUTHERN SAFARIS LTD
info@essafari.co.ke +254 20 2242828 / 2212371 / 2251574
Eastern & Southern Safaris LTD

The names listed below are for some of our clients who came on safari with us recently – Most within the last two years. They sent us comments on completion of their safaris and have allowed us to publish the same. Feel free to request for contact information to communicate with any one of them directly, as most will be happy to share their safari experiences.

Dear Boaz,

We have arrived in china several days ago.I just send this letter to thank you arranged this wonderful trip and thank Julius whom we have a great time with.Thanks for him,we have saw everything we want to see.During the journey,we found out he is such a good person who really care about the animals which touched us much.And he is very humorous and knowlegable.

And if we went your beautiful country again in future we would choose your company and Julius again without any consider.
Thank you very much!

Best wishes,
Lingzi Zhang

Lingzi Zhang, China – Jul 2012

Margaret,

We are back home, finally and smoothly:-)
We’d like to thank you a lot for your all kinds of support to make this trip possible, and end smoothly:-)
The safari trip has been wonderful. There were surprises everyday, giraffes, elephants, zabras, wildebeests, lions, all kinds of birds… We saw all the animals in our dreams. As what my son said, “In the past, I could only see this view on TV programs. Now it’s live in front of my eyes.”

And Kenyan people are also wonderful, they are so nice to us and pleasant. We saw a lot of kids waving to us on the road, but it was a pity that we didn’t have chances to know them more.

The lodges and camps were wonderful, and the food was great too. During the trip we experienced different types of lodges/camps, and each has its own specialty.
In Kilaguni Serena Lodge, we love the rooms there and especially the 2 rooms for me and my husband and our boys, they were internally connected! And we love the water pool for the animals too.

Finally, we’d like to express our big appreciation to you and Amos for your great support to help us solve the last day problem:-) It was a big problem for us, but you helped to make it easier.

All in all, it’s been a wonderful trip, and we will come to this beautiful country again. And we will recommend Eastern and Southern to all our friends!

Cheers,
Maria

Maria, China – Jul 2012

Boaz,

We had a great holiday so thanks very much. We will definitely recommend ESS and George – he is very knowledgeable about everything to do with Kenya (history, peoples, animals, birds and the landscape). Please pass our heartfelt thanks to George.
Cheers.
Paul

Paul, Canada – Jul 2012

Dear Margaret,

 We had a wonderful safari trip in the past 10 days. The landscape, animals, persons we saw are all unforgettable. Thank you and Polycarp !
Thank you very much.
Best regards!
Shuo Huang
Shuo Huang, China – Jul 2012

Good Morning Margaret,

I hope all is well with you today. I just wanted to take this opportunity to thank you so much for the wonderful outcome of our Kenya Safari. Everyone in our group had a wonderful time and will be talking about this trip for a long time to come.  We are all filled with great memories of the people, the incredible scenery and of course the beautiful animals of Kenya.

We were very happy with all the lodges, food and activities offered to us. Choosing tented camps for us was a great choice as I feel we all had a much more authentic experience as opposed to staying in lodges.

Ann Martineau, USA – Jul 2012

Our guide made it very special and memorable for us. The guide was extremely polite and flexible with our timing. The camps that were offered to us also contributed to our best possible experience. They were clean, welcoming, and supplied with great food.

 One thing to mention was the dirt road travelling to Masai Mara. If we knew about it, we would have chosen to arrive to the mara by air. Of course we understand this is outside the range of responsibilities of travel agents, but it is worth mentioning this detail and providing more options for visitors to arrive by air.
I am not sure what other information you may be seeking in terms of review, I’d be happy to respond if you mention specific questions.
 Best regards,
Tina
Tina, Russia – Sep 2012

Dear Margaret,

I am too sorry to write to you so late.
Thank you very much. because of you and your perfect arrangement, we have a wonderful safari. And this trip gave us a deep impression—friendly people, nice weather, happy life of people and animals. We like them and enjoy this trip. It is really a good time.

Thanks again. You are welcome to China if you have chance and remember  getting in touch with us. And thank David and John for us too, they are so helpful, friendly and experienced.

Regards,
Anne

Anne, USA – Aug 2012

Siema

Jumbo

Marg and I would like to thank you for arranging a great tour of parks and reserves in Kenya and Tanzania.  Everything went smoothly and there were no difficulties.  We have many vivid and valuable memories of the wildlife and countryside in both countries

The driver/guides were great in particular Eric whom we would recommend to any prospective clients.  His professional yet casual manner meant we felt comfortable travelling with him and he was a well spoken informative and amusing conversationalist on our sometimes long drives.  We learnt a lot about the wildlife and Kenya.  He was always keen to make sure we had good positions for our game drive viewing especially in the Massai Mara where we saw four crossings.  Felix our guide in Tanzania was also informative and keen to make sure we rounded off our sightings of the big five with a sighting of leopards on our Tanzanian journey.

The accommodation and food at all the resorts was rated from very good to exceptional.   The meal offerings were of a high standard and the choices particularly the desserts meant we added a few extra kilos.

I am glad that you supported us not to change our itinerary.  Also Serena lodge at Ngorongoro was great with the views and quality of accommodation.

We really enjoyed Lake Nakuru and the extra day meant we were able to fully cover all the main sights in a relaxed timeframe.  So we would recommend a two day stay there.  It was here that Eric took us to a spot where we saw a male lion climb a tree to be with his female partner already in the tree only to be spurned.   The accommodation at the Sarova and the food were of a high standard.

Based on our experiences we would recommend Eastern and Southern.

Asante sana.
Lee and Marg
Australia

Lee and Marg, Australia – Aug 2012

Dear Siema,

My clients returned to China safely last week. They are satisfied with your arrangement of almost everything.
And they got on very well with the guide Charlie.
I would like to thank you again for you excellent service and I am looking forward to our future cooperation.
By the way, what is the best season for the safari trp?

Sincerely yours,
Linda
 Linda, China – Aug 2012

Hi Margaret,

We are now in Dubai airport and heading back to shanghai. I’d like to say thank you for your great arrangement for our first trip to Kenya. Also, thanks for Eric’s kindly taking care of us during safari. It will be one of the best memories in our life time.  Hope we will travel back in some time.
All the best!
Cindy & Joyce
Cindy & Joyce, China – Sep 2012

Dear Margaret,

Thanks a lot for the great arrangement for us. We really appreciate that. The journey was very great and beyond the imagination. We have seen almost every animal except Leopard. But this is a good reason that we will come back in the future.
The wild world is fantastic. We have never seen animals in such close distance. Giraffe Manor was so amazing. The overnight there was unforgettable. The hotels of other days had also many specialities. Our guide Ammoss is so experienced that he has such acute sense of smell of animals. He did not go the normal ways with others by safaris. By every safari he has always given us surprises. He knows where the animals hide, where they rest, even where they go hunting. All the members in our team have enjoyed this journey very much.
By the way i have a tiny suggestion. Between the long drive from one park to another park perhaps the guide can introduce more to us. e.g. the history of Kenya, the social situation and so on.
At last thanks again for your great arragement. Please say high to Ammoss. We will send him the pictures soon.
Regards,
Zhongqi Huang
 Zhongqi Huang, China – Sept 2012

Dear Margaret:

Thank you for arranging such a pleasant journey for us, we both enjoyed this holiday very much with no regrets!
Only one little dispointment, which was happened in Sopa Lodge in Lake Navasha, we believe someone swot 2 fake USD 100 bill with us, becoz that’s the only time I left I bag in the lodge unattended, and when we headed back, Chris found out his passport has been taken out. The other times, I always carry my handbag with me.
We understand, it’s our mistake to leave the handbag in the room unattended, just want you to let the lodge ppl know what happened to prevent similar cases happen.
Again, Thank you very much for the pleasant trip!
Regards,
Sunsun
Sunsun, China – Sept 2012

Margaret; Just a note to thank you for organizing our recent,

wonderful safari. We got home on Sunday evening after spending three
weeks with our daughter and son-in-law in Italy. We really appreciated
having Julius as our guide. He did a superb job. If possible, could
you either have him send me his e-mail address as I told him we would
send him some pictures but I wrote down his e-mail address
incorrectly; or if he allows you to send it to me, you could do it.
Thank you.

Ozzie and Liz Schalm

Ozzie and Liz Schalm, Canada – Oct 2012

Dear Margaret,

Yinling and I are now back in Shanghai. Thank you once again for all your help in arranging a truly memorable trip for us.
You asked for a little feedback so here are some comments for you.
Before we left, and in planning our trip, we experienced nothing but fast and friendly responses from you. Each time we wanted to change our plans, you responded in a very timely manner and were very accommodating in our requests. Even when it came to payment, you kindly agreed to let us pay a deposit and bring the remaining balance in cash which we greatly appreciated. Thank you again for that. The service we received from first contact with Eastern and Southern Safaris right up until we arrived was perfect.

Both Julius and yourself were waiting for us at the airport and were very easy to recogise. You let us know what to look out for. Thank you.

During the Safari, Julius was very friendly and made great efforts to show us as much as he could. Each time we had a question about the different areas we were travelling to/through, about the animals, people etc he answered them in a very knowledgeable way. If we were a little late meeting in for a game drive, it never seemed a problem and at no time did we feel we had to rush. Julius gave us exactly what we wanted – a very relaxing holiday. We thank him for this and putting up with us for the week we were in Kenya.

The only time I experienced anything negative at all (and I understand that this has nothing to do with Eastern and Southern Safaris) was at the Naivasha Sopa Lodge. I wanted to buy stamps for some postcards that I had purchased previously. However, the man in the gift shop refused to sell me any as I had not purchased his cards. He was a little rude about this and it left me a little upset as up until this point, we had experienced nothing but overly friendly people going out of their way to help us and make our trip relaxing and memorable. Again, I know this is not a reflection on your company.

As far as the extra activities go, we did take a forest walk at the mountain lodge and had a bush ‘tea party’. I was not expecting this which was a lovely surprise. We are very pleased we did this. We also had massages at the Samburu Game lodge and Susan (I believe this was her name) was amazing. She explained what type of massage she gave and left us feeling relaxed and refreshed. We also went on a boat ride at Lake Naivasha which was a great way to leave Kenya. Our guide started off by saying ‘let me give you a great tour. Leave it to me and do not worry about anything.’

In short, I would have no trouble recommending Eastern and Southern Safaris to friends if they were thinking of taking a trip to Africa.

As you know, it was my second trip to Kenya. However, this time, I can honestly say that you and Julius provided superior service. At no time did we have to worry about anything anything. In addition to this, the trip was very comfortable and the vehicle which was used was very clean. Thank you. As for any options or extra activities, there was no pressure to partake in them which was also appreciated. I had looked at different Safari company’s before deciding to use Eastern and Southern Safaris. We are very glad in the end, we used your services. We could not have imagined a better time than what we had. I hope I can recommend Eastern and Southern Safaris to friends/colleages and use your services myself in the future.

Thank you to you and Julius for everything!

Shane Goulding

 Shane Goulding, China – Dec 2012

We (Joel and Leah Parlow and Marc and Sherry Rapuch) recently went on Safari with you.  Our driver/guide was Eric Otieno.  I wanted to let you know that we had the most wonderful time.  Eric was so fantastic.  Not only is he incredibly knowledgable but he made us feel so comfortable and cared for and his sense of humour was great.  I can’t say enough about him.  He is a true professional and a wonderful person.

Again, I want to thank you for an incredible experience.  Every detail was perfect.  We have highly recommended you to our friends who might be considering a safari.  We hope to visit Africa again sometime in the future.
Sincerely,
Sherry and Marc Rapuch
 Sherry and Rapunch, Cananda – Jan 2013

Dear Margaret,

We appreciate very much your careful arrangement for our safari: David is experienced, vehicle in good condition, most lodges are comfortable except Lake Naivasha Sopa Lodge seems a little lack of maintenance, but it has special experience that we have to be guarded from room to the restaurant because of the hippos Emoji, besides, even the picnic lunch is good!

I think more of our friends would come to Kenya after seeing our pictures and hear our comments.

Best regards
Wilson

Fu li & boyi li, China – 7/2/2013

Hello Margaret, how are you? We are now back in Uruguay, it was a long way back home but everything was OK. All flights were on time and we arrived yesterday evening.

I will be sending you some pictures in the week, we haven’t seen them all yet, we have so many! We miss Kenya already, it was such a nice trip… we loved the places and the people, everybody was so nice to us. I hope we can go back some time, and of course we will reccommend it to our family and friends!
I will keep in touch, thank you for helping us with this wonderfull trip and hope to see you soon!
Best regards,
Viviana.
VIVIANA, Uruguay – Feb 2013

To Boaz,

We are now back home after an excellent 2 weeks in Kenya. We had an enjoyable time and overall everything went ok.
We took it easy in Nakuru as we had seen all the big 5 in Maasai Mara. No doubt David told you that we only went out on 2 short game drives. I will be returning in October and want to know roughly the cost for 6-8 persons.
Many thanks for everything
Regards
Paula Cullen
Paula cullen, IRELAND – March 2013

Jambo Boaz,

We just got back from our Tanzania safari.  The arrangements that you made turned out very well.  The lodges were first rate and the treatment that we received was excellent.  Our older guest was treated as a rock star and everyone loved “Bibi”
Our guide, Peter, was professional, thoughtful, and helpful.  Unfortunately there were some things that could have been better. Most significant was communication.  Although Peter made every effort we had difficulty understanding him and he had the same problem with us.  His soft voice was difficult to hear while driving (perhaps a microphone with a speaker in the back would help?)  I emphasised the hope for a guide with knowlege of photography and birds and we had some challenges there as well.
All in all the trip was a success.  We saw the big five.  We were treated very well.  The weather was great. I did get some good photographs.  It was the trip of a lifetime for “Bibi” and she will be dreaming about it for a long long time.
Asante sana,
Richard Namikas
Richard Namikas, usa – June 2013

Dear Boaz,

 My husband and I have been back to China from the Kenya trip for half a month. I must tell you that we enjoyed it very much. Thank you so much for all your help and concern in arranging the itinerary and lodges. The safari was great in every detail —- lodges and tented camp, food, service, beautiful scenery and especially the friendly people and lovely wild animals.
Thanks for introducing Eric as our guide and driver. He is friendly, knowledgeable and professional. He made great efforts to show us the big fives and he is always ready for game drives whenever we approach our lovely land cruiser. He is a wonderful guy to talk with and we appreciate his sense of humor.
I had my dream safari done. My husband and I will cherish the great memories of the safari and will recommend our experience with you, with Eric, with Eastern and Southern Safari, as well as with your love country and people to our friends and collegues in China. I believe a safari to Kenya is a must-have experience in a lifetime.
I hope to come back to your beautiful country again. And if I choose to do so, I’ll definately choose you and your company once again.
 Asante Sana!
 Lei Fan
Lei fan, China – July 2013

Dear Siema,

We have been home for several days. Thank you and Robinson for your hard work, my friends and I enjoyed the safari very much. The trip is out of our expectation.The Kenya people are very friendly, the lodges are comfortable. We look foward to travelling to Kenya and co-operating with you again.
Best Regards,
Nan He, China – July 2013

Dear Boaz,

We have been back to China for several days. My friends and I enjoyed the safari very much. Thank you very much.
Regards
Hua
hua, China – 1/8/2013

Dear Margaret,

Trust you are doing well.
Just want to thank you for arranging such a wonderful trip for us. You made everything so easy, from the beginning to end. We had a great time, very much enjoying the scenary, lodge and food arrangement. And George is wonderful, his knowledge and skills adds a lot to it.

Greatly appreciated!

Best Regards,

Ingrid Tian, China – Sept 2012

Siema

Jambo

Marg and I would like to thank you for arranging a great tour of parks and reserves in Kenya and Tanzania.  Everything went smoothly and there were no difficulties.  We have many vivid and valuable memories of the wildlife and countryside in both countries

The driver/guides were great in particular Eric whom we would recommend to any prospective clients.  His professional yet casual manner meant we felt comfortable travelling with him and he was a well spoken informative and amusing conversationalist on our sometimes long drives.  We learnt a lot about the wildlife and Kenya.  He was always keen to make sure we had good positions for our game drive viewing especially in the Massai Mara where we saw four crossings.  Felix our guide in Tanzania was also informative and keen to make sure we rounded off our sightings of the big five with a sighting of leopards on our Tanzanian journey.

The accommodation and food at all the resorts was rated from very good to exceptional.   The meal offerings were of a high standard and the choices particularly the desserts meant we added a few extra kilos.

I am glad that you supported us not to change our itinerary.  Also Serena lodge at Ngorongoro was great with the views and quality of accommodation.
We really enjoyed Lake Nakuru and the extra day meant we were able to fully cover all the main sights in a relaxed time frame.  So we would recommend a two day stay there.  It was here that Eric took us to a spot where we saw a male lion climb a tree to be with his female partner already in the tree only to be spurned.   The accommodation at the Sarova and the food were of a high standard.

Based on our experiences we would recommend Eastern and Southern.

Asante sana.

 Lee Stiotis, Australia – Aug 2012

Hi Margaret,

We are now in Dubai airport and heading back to shanghai. I’d like to say thank you for your great arrangement for our first trip to Kenya. Also, thanks for Eric’s kindly taking care of us during safari. It will be one of the best memories in our life time.  Hope we will travel back in some time.

All the best!

 Cindy & Joyce,  China – Sept 2012

Dear Margaret,

Thanks a lot for the great arrangement for us. We really appreciate that. The journey was very great and beyond the imagination. We have seen almost every animal except Leopard. But this is a good reason that we will come back in the future.

The wild world is fantastic. We have never seen animals in such close distance. Giraffe Manor was so amazing. The overnight there was unforgettable. The hotels of other days had also many specialities. Our guide Ammoss is so experienced that he has such acute sense of smell of animals. He did not go the normal ways with others by safaris. By every safari he has always given us surprises. He knows where the animals hide, where they rest, even where they go hunting. All the members in our team have enjoyed this journey very much.

At last thanks again for your great arragement.

Regards,

 Zhongqi Huang, China – Sept 2012

Margaret;

Just a note to thank you for organizing our recent, wonderful safari. We really appreciated
having Julius as our guide.   He did a superb job.
Thank you.
Oswald & Liz Schalm, Canada – Sept 2012

Dear Margaret,

Yinling and I are now back in Shanghai. Thank you once again for all your help in arranging a truly memorable trip for us.
You asked for a little feedback so here are some comments for you.

Before we left, and in planning our trip, we experienced nothing but fast and friendly responses from you. Each time we wanted to change our plans, you responded in a very timely manner and were very accommodating in our requests. Even when it came to payment, you kindly agreed to let us pay a deposit and bring the remaining balance in cash which we greatly appreciated. Thank you again for that. The service we received from first contact with Eastern and Southern Safaris right up until we arrived was perfect.

Both Julius and yourself were waiting for us at the airport and were very easy to recogise. You let us know what to look out for. Thank you.

During the Safari, Julius was very friendly and made great efforts to show us as much as he could. Each time we had a question about the different areas we were travelling to/through, about the animals, people etc he answered them in a very knowledgeable way. If we were a little late meeting in for a game drive, it never seemed a problem and at no time did we feel we had to rush. Julius gave us exactly what we wanted – a very relaxing holiday. We thank him for this and putting up with us for the week we were in Kenya.

The only time I experienced anything negative at all (and I understand that this has nothing to do with Eastern and Southern Safaris) was at the Naivasha Sopa Lodge. I wanted to buy stamps for some postcards that I had purchased previously. However, the man in the gift shop refused to sell me any as I had not purchased his cards. He was a little rude about this and it left me a little upset as up until this point, we had experienced nothing but overly friendly people going out of their way to help us and make our trip relaxing and memorable. Again, I know this is not a reflection on your company.

As far as the extra activities go, we did take a forest walk at the mountain lodge and had a bush ‘tea party’. I was not expecting this which was a lovely surprise. We are very pleased we did this. We also had massages at the Samburu Game lodge and Susan (I believe this was her name) was amazing. She explained what type of massage she gave and left us feeling relaxed and refreshed. We also went on a boat ride at Lake Naivasha which was a great way to leave Kenya. Our guide started off by saying ‘let me give you a great tour. Leave it to me and do not worry about anything.’

In short, I would have no trouble recommending Eastern and Southern Safaris to friends if they were thinking of taking a trip to Africa.

As you know, it was my second trip to Kenya. However, this time, I can honestly say that you and Julius provided superior service. At no time did we have to worry about anything anything. In addition to this, the trip was very comfortable and the vehicle which was used was very clean. Thank you. As for any options or extra activities, there was no pressure to partake in them which was also appreciated. I had looked at different Safari company’s before deciding to use Eastern and Southern Safaris. We are very glad in the end, we used your services. We could not have imagined a better time than what we had. I hope I can recommend Eastern and Southern Safaris to friends/colleages and use your services myself in the future.

Thank you to you and Julius for everything!

 Shane Goulding, China – Nov 2012

We (Joel and Leah Parlow and Marc and Sherry Rapuch) recently went on Safari with you.  Our driver/guide was Eric Otieno.  I wanted to let you know that we had the most wonderful time.  Eric was so fantastic.  Not only is he incredibly knowledgable but he made us feel so comfortable and cared for and his sense of humour was great.  I can’t say enough about him.  He is a true professional and a wonderful person.

I have actually been trying to contact Eric but am having trouble with his email which may have been changed.  If possible, could you forward his email to me or forward my email to him asking him to contact me with his email address.
Again, I want to thank you for an incredible experience.  Every detail was perfect.  We have highly recommended you to our friends who might be considering a safari.  We hope to visit Africa again sometime in the future.

Sincerely,

Sherry & Marc Rapuch, Canada – Dec 2012

Hi Siema

I hope you are doing fine?
Thank you for your great service to us in Kenya
We are trying to wake up to the reality that the event actually took place after a wonderful 2 weeks and wanted to thank you very much for your part in making this adventure a reality.
The planning was superb and the locations you picked for us first class! Please convey our regards to Julius who was a superb and friendly guide to both adults and kids a like, his knowledge of the places and the wild life was first class and we would recommend you and him further on to our friends with no hesitation
My kids are still talking about Julius J and I have no doubt they will carry wonderful memories with them for a long time to come
We have started saving for the next trip already !!!

Thanks once again

Best regards, 

Nas Riyadha, Saudi Arabia – June 2013

Dear Boaz
Thank you very much for organising a really excellent safari during our 3-week safari in Kenya.  I expect you have already heard from Raphael that all went well.  And thanks very much for organising the return of the coat which was inadvertently left at Mara Sarova Camp.
What attracted us to Eastern and Southern Safaris, both in 2005 when we travelled with you and this year when we travelled in August/September, was the fact that you seem to be the only mid-range company prepared to be flexible and customise safaris to suit their clients.  My husband and I having lived in Nairobi from 1980-1984 and our son having lived in Kericho in 2011, we had very specific areas of the country which we wanted to include on our itinerary.  I contacted various companies, but Eastern and Southern Safaris was the only one which rose to the occasion.  Nothing was too much trouble and our emails were answered promptly (I was frustrated by other companies which either did not reply at all or took several days to respond).  We greatly appreciated being able to hire a vehicle and driver at a daily rate after having completed your standard packages to Tsavo/Amboseli and the Maasai Mara (having seen the amount of traffic in Nairobi these days, there’s no way we would want to drive in Kenya again!.  We were with Raphael for 18 days in total so were able to build up a very good rapport and enjoyed hearing about Kenyan life.
Of your standard packages that we went on, we were all agreed that Kilaguni Lodge in Tsavo West was our favourite.  I think Tsavo tends not to be so popular as the Mara, but ignore it at your peril!  The park is very beautiful and Kilaguni Lodge certainly has the “Wow!” factor.  As soon as you arrive, you are amazed at the wonderful setting by the waterhole.  You could spend all day there just watching the animals coming and going.  And then, if you’re lucky, Kilimanjaro might reveal itself in the early evening or morning as it did for us.  We had said in our pre-booking conversations that we would very much like rooms at Tsavo and Amboseli with the opportunity of seeing Kilimanjaro, as all three of us have been up the mountain so it is very special to us.  So thanks, Boaz, for organising this, as our rooms at Kilaguni overlooked both the waterhole and Kilimanjaro.  At Kibo Camp, Amboseli, our tents were the furthest away from the main camp which was great as there was nothing between us and Kilimanjaro when it appeared in all its majesty.
Our safari through the western part of Kenya, the itinerary for which we organised ourselves, worked very well.  Raphael has a great knowledge of the area so nothing seemed to faze him, though we did manage to go to some places which even he had not been to (eg Ruma).  From the Maasai Mara, we took the back road to Migori and then to Ruma National Park near Homa Bay.  This is a delightful park, little visited, and so peaceful after the plethora of vehicles in the Mara.  We stayed at Oribi Guesthouse run by Kenya Wildlife Service.  Then on to Kiboko Bay Resort, Kisumu, and Rondo Retreat, Kakamega Forest (a little bit of heaven in the middle of the rain-forest – quite a contrast to all the game lodges).  I know that Raphael came away clutching a leaflet for Rondo, so perhaps you might consider this for the future?  We stayed in Kericho for three days in a private guesthouse and visited the school where our son had been teaching.  Then on to Sleeping Warrior Camp at Lake Elementaita (a very nice place but the road is not good to get there) and finishing with a night at Dea’s Gardens, Lake Naivasha, another delightful location and a relaxing place to finish our safari.

Thanks again, Boaz, for your professionalism and excellent service.

With best wishes

Maureen Spinks Family, UK  – Aug 2013

Dear Boaz,

Hope this email finds you well. I’m so sorry for my long overdue feedback… but still I thought I’d better write back to let you know what a wonderful trip we’ve had in Africa earlier in February. Thank you for all your help on arranging the itinerary. Everything went smoothly and we were happy with all the lodges we’ve stayed. We are grateful for all the small details that made the trip even more memorable – the extra cushion for my dad’s back and the birthday surprise cake. All the drivers/guides are professional and we felt very safe with them. Kevin picked us up at Nairobi and drove us to Masai Mara. He is very good in spotting animals and we saw all the big five in half a day. Meeshak, our Tanzania drive, was extremely passionate about the wildlife and nature. He gave us many interesting wildlife ‘lessons’ and added lots of laughter to the drive. We were also lucky to have Amos drive us around Amboseli at the end of our trip. Amos is extremely experienced and knowledgeable. We will definitely the amazing continent again. Hope to see you again in the future.

Best wishes,

Sophie Yang, China – February 2014

Hi Ammos and Maggie,

We are back to China safely and fist busy working day today.
Thanks for providing us such a wonderful Safari experience. Your expertise and patience with us is really appreciated.
Hope more friends can come to enjoy the amazing tour in Kenya with your service soon and we definitely will revisit someday in near future.

Have a good day and all the best wishes to you !

Regards,

Vivian Mo, China –  June 2014

Dear Margaret,

A few days ago we had to go back to the Netherlands, because our holiday was at the end.
I want to let you know you that we had a great time in Kenia.
Our safari was wonderful. Our guide, Raphael, was very kindly and learned us a lot of Kenia.
The Sarova Lion Hill Lodge was a quiet and beautiful place. A beautiful garden, nice lodges and very good lunch/diner.
Ilkeliani Camp was very nice and satified our expectations; a beautiful place to stay for a couple of days. A quiet and small camp, very friendly staff, good food, beautiful large tent with a lot of privacy; altogether a super camp!
We have seen a lot of animals and lucky we are we have seen the Big Five!  Unfortunately, we didn’t see the migration; a good reason to come back once again.
Thank you very much for all you have done for us and we can surely recommend you to our friends if they want to make a safari in Kenya.
I wish you all the best and who knows, maybe see you another time!!

With best regards,

Connie van Wetten, Netherlands – June 2014

Hi Margaret,

Just arrived home a couple of days ago.  Thank you for arranging a safari which took into account our needs, desires and budget.
David is a very knowledgeable guide and hard worker.  His knowledge of the birds is much greater than previous safari guides I have had before.  David’s respect for our photographic needs is top notch. Always attempting to get us the best lighting and consistently turning off the engine without our request.  I can recommend David to any serious photographer.
The highlight of our week was Samburu were we saw 4 of the big five and a vast variety of other game.  A highlight was being the first group to spot a leopard with a new kill.  In the morning we were always one of the first vehicles out, maximizing our time with the golden light.
Masai Mara is a bit disappointing this time.  The amount of game is down significantly from my last visit over a decade ago.  And in spite of going during the high migration season and waiting by the Mara River for 5 hours, no river crossings occurred.  On the positive side that day we saw a dozen cheetahs (including six 2 month olds), 6 lions, 2 leopards, thousands of wildebeests, hundreds of zebras, over a dozen giraffes.  Plus sightings of ostriches, tawny eagles, Malabo storks, vultures and others too many to mention.   David’s skill in choosing when to stay to watch for a change in behavior and when to move on is most helpful.
As you must know, Nakuru was the most disappointing stop on our safari.  During my last visit it was a highlight.  Millions of flamingos turning the sky pink even before you saw the Lake.  This time not one flamingo.  Yes I asked to go to Nakuru, but I trusted the tour arranger to know when conditions change and to tell me so I can avoid a mistake.  Margaret you failed me in this instance.  Please be more proactive with your customers.
In spite of the wasted day in Nakuru, Eastern & Southern Safari is a very good choice for your safari.  Working with their staff you can plan a very good safari which meets your individual needs.  The vehicle will be well maintained but not he newest looking vehicle.  The guides I’ve met are all college trained and knowledgeable.  And by booking directly with ESS you will minimize your cost.

Regards,

Mel Katz,  USA – August 2014

I do want to thank you for all your invaluable help in organizing my travelers who has an absolutely wonderful experience. Everyone is back home safely. I understand that Kevin was an excellent tour guide and my travellers were very pleased with the service. Please extend our thanks to him.
I should be happy to recommend you to anyone interested in doing the safari in Kenya and I did appreciate your patience in getting it all done in such a short time frame.

My best wishes and thanks again

Jo-Anne, Trinidad –  July 2014

Dear Margaret,

Thank you for the arrangement and we really had a nice holiday in Kenya.‍ Please alse take our thanks to Eric. ‍
Look forward to spending our time in Kenya again.
Regards,

Jiaying Ding, China – September 2014

G’day Margaret:
WONDERFUL, WONDERFUL, WONDERFUL!!
The trip was splendidly done, and our drivers were simply the best on all fronts.
I told your colleague, Lucas, as much in Arusha on the last day.
We could not have been more pleased with every aspect of the arrangements.
Well done, Margaret.
Best wishes,

Herman Mast Group, USA – November 2014

Dear Margaret,

How are you?
I’m sorry that this mail is a bit late, but when I arrived in Italy I had a lot work.
The trip was very nice, you organized everything very well, the places, the lodges and the camps were beautiful.
Eric is a very good person and a very informative guide.
This experience was very positive, Kenya is amazing, I love it.
I was happy to meet you.
Thank you for everything and I will recommend your agency to my friends.

Regards

Alessandra Molina, Italy – December 2014